Business Development Executive
Job Description:
Business Development Manager Responsibilities include developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders. BDM liaise between customers and internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Manage and develop client accounts to initiate and maintain favorable relationship with clients. Responsible meeting the operational needs of assigned clients.
Responsibilities:
• Be the primary point of contact and build long-term relationships with customers
• Help customers through email, phone, online presentations, screen-share and in person meetings
• Develop a trusted advisor relationship with key accounts, customer stakeholders and business decision makers
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Monitor and analyze customers usage of our product
• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
• Liaise between the customer and internal teams
Requirements:
• Proven account management or other relevant experience
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• Bachelor’s Degree in appropriate field of study or equivalent work experience
• 3+ years of marketing experience with agency background desirable
• Deep digital understanding
• Self-motivated and able to thrive in a results-driven environment
• Natural relationship builder with integrity, reliability and maturity
• Ability to prioritize among competing tasks
• Critical thinking and problem solving skills
• Excellent time and project management skills. Youre always looking to improve inefficient processes
• Keen attention to detail and adherence to deadlines
Account Manager Top Skills & Proficiencies:
• Teamwork
• Planning
• Build Relationships
• People Skills
• Initiative
• Customer Focus
• Emphasize Excellence
• Manage Multiple Projects
• Attention to Detail