An extremely passionate professional with 19 years of experience, Upasna heads the HR team at XDBS.

She is responsible for talent hiring, compensation, benefits management, learning management, change management, policies & procedures, framework development and performance management processes.

She holds extensive experience in various aspects of operations management, HR policies, and contact centers. Before joining XDBS, she was associated with vCustomer & Cloud Vision.

Upasna really believes in influencing growth through employee development.

An MBA from Symbiosis Institute, Upasna is a proud mother of two girls and enjoys spending time with them.